We'd love to drop a few liners about tonight's NBA playoff games, but our DirecTV box has overheated, and we spent 20 minutes on hold to speak to an agent who told us we have the honor of paying $19.95 plus tax to wait two days for a new receiver because we had declined the insurance that runs $7.99 a month two years ago when opening the account. So the lesson is: if your installer puts the receiver under a DVD player or other A/V item you own, move it before it overheats...or lie to the phone representative when they ask you that question.
All for now .... PYB
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